Teamlead Website/E-Commerce (f/m/d)

Are you ready to rock the Global Brand Management & Digital team as a 

Teamlead Website/E-Commerce (f/m/d)

We're on the hunt for a dynamic Teamlead who can:  

• Collaboration and Leadership:

  • Collaborate with other global functions and markets teams to ensure alignment with overall business goals

  • Provide leadership in driving a consumer-centric and results-oriented culture

  • Train and mentor team members on effective website, e-commerce and CRM practices

• Website:

  • Enhance website functionality for seamless user navigation

  • Implement SEO strategies to improve the platform's visibility

  • Analyze user behavior to optimize user experiencee.

• E-commerce:

  • Manage the end-to-end e-commerce process, from product listings to order fulfillment

  • Implement strategies to drive online sales and revenue growth

  • Analyze e-commerce metrics to identify trends and opportunities for improvement

• Consumer Relationship Management (CRM):

  • Develop and execute CRM strategies to build and maintain strong consumer relationships

  • Utilize CRM software to track customer interactions, preferences, and feedback.

  • Implement personalized communication strategies to enhance consumer engagement.

  • Collaborate with cross-functional teams to ensure a unified consumer experience

• Data Analysis and Reporting:

  • Utilize analytics tools to track website traffic, user engagement, and e-commerce performance

  • Generate regular reports on key performance indicators (KPIs) for all aspects of the role

  • Use data insights to make informed decisions and continuously improve processes

• Technology Integration:

  • Stay updated on the latest technologies relevant to websites, e-commerce, and CRM

  • Identify opportunities for technological enhancements to streamline operations

  • Oversee the integration of new tools or features to improve overall efficiency

Your skills and qualifications:

• Completed studies in marketing or similar field
• Experience in e-commerce of physical or digital products, the development and roll-out of digital services
• First experience in team leadership

• Proficient and fluent in English is mandatory. Optional also German skills

• Strong communication and organizational skills
• Empathy and a commitment to achieving excellence
• Being an ambassador for our digital ambition and to make an impact on your teams working with you
• Strategic mindset, a strong understanding of digital platforms, and the ability to balance multiple responsibilities to ensure the successful achievement of the defined KPI´s